Business, Customer Service, Discover, Hospitality, Morale, Restaurant, Staff

The Buffet – Easy Service

Last night we had 128 people through our front door and it well bloody brilliant, we had quite a few larger party’s in that had pre-ordered so this made life a hell of a lot easier (phew!!)

The evening kicked off with a party of 11 and a few tables of 3 and 4, it worked out perfectly as the 11 arrived earlier than planned so we smashed that out without evening blinking, personally I believe a quick start gets people settled and sets the tone and pace for the evening.

Drinks were flowing across all party’s especially our newly added Gin board which features 8 of the best and most popular Gins we can get a hold of, also a few local ones which go down a treat.

We had a surprise 60th Birthday buffet which was booked in for 7:00, guests started arriving and all was still going to plan! (Being front of house this is a rarity, as we normally have to wait for the kitchen to get into gear)

The 60th Birthday celebrator arrived and she was over the moon, all of her family had made the journey and she was quite overwhelmed.

This next bit was where things started getting quite tasty, we had an influx of orders after the Buffet due to a few tables arriving late which had a knock on effect. But what do you do on a busy Saturday evening? YOU JUST DEAL WITH IT.

The evening finished off with a party of 14 which were abit late but this did help us out, they had pre-ordered and were having starters so this one was a breeze.

All in all a very good Saturday evening service, lots of happy customers and lots of tiresome legs!

Great work team!!!

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